Privacy Policy Privacy Policy
Privacy Policy
By using Rubicon Wallet, you consent to the uses, disclosures, and procedures outlined in this Privacy Policy.
We do our best to minimize the amount of personal information we collect from our users. Your contact information, such as your phone number or email address (depending on how you contact us), may be collected when you contact us for support, or if you report an error related to Rubicon Wallet, or when you interact with us through alternative means of communication. When you use our Services, we process PUBLIC Wallet addresses that you generate through Rubicon Wallet. What data we collect:
  • Name and contact information (e.g., email address, phone numbers, if you have volunteered this information to us, so you can be contacted) to facilitate communication with you for customer support purposes.
  • The Internet Protocol (IP) address used to connect your computer or mobile device to the Internet. Records of any contractual agreements between you and Rubicon Wallet – to analyze performance, correct errors, and improve the usability and efficiency of Rubicon Wallet services. This is necessary to enforce the contract to which you are a party.
Information about our users is an important part of our business, and we do not sell our users' personal information to others. We may share personal information with our service providers or third parties in connection with Rubicon Wallet's business, as certain Rubicon Wallet features depend on various third-party products and services. These third-party service providers only have access to certain personal information, such as your public wallet addresses, to perform their functions and may not use it for other purposes. In addition, they must process personal information in accordance with our contractual agreements and only in compliance with applicable data protection laws. We may share non-personally identifiable information publicly and with our partners, such as publishers, advertisers, developers or rights holders. In the unlikely event that Rubicon Wallet or substantially all of its assets are acquired, user information will be one of the transferred assets.
We use the Personal Information we collect for the following purposes: To provide, maintain, adjust, improve and enhance our Services. To contact you, provide you with updates and other information regarding our Services, provide you with information you request, provide you with our newsletter, respond to comments and questions, and otherwise provide customer support. For marketing purposes, such as developing and providing promotional materials that may be useful, relevant, valuable or otherwise of interest to you.
  • To facilitate the connection of third-party services or applications.
  • To create e-identified and/or aggregated data for improvement for our business purposes, including improving our services.
  • To detect and prevent fraud, detect security incidents and respond to emerging trust and security issues.
  • For regulatory compliance purposes, including enforcing our Terms of Service or other legal rights, and as required by applicable laws and regulations or as requested by any litigation or government agency.
  • To contract with third-party API providers, including to provide customer service, process work requests, verify customer information, provide advertising or marketing services.
  • For other purposes for which we provide specific notice at the time of collection of Personal Data.
If you are located in the European Economic Area or the United Kingdom, we process your Personal Data only in the following cases where we have a valid “legal basis”, including when:
  • To facilitate the connection of third-party services or applications.
  • Consent. You have consented to the use of your Personal Data, for example, to send you marketing e.g., to send you marketing messages or to use cookies.
  • Contractual Necessity. Your Personal Information is necessary for us to provide the Services to you, for example, to respond to your requests.
  • Fulfilling a legal obligation. We are required by law to use your Personal Information, for example, in order to comply with tax and accounting obligations.
  • Legitimate interests. We or a third party have a legitimate interest in the use of your Personal Data. In particular, we have a legitimate interest in using your Personal Information for product development and internal analytics, and to improve the security, reliability and performance of our Site and Services.
  • We rely only on our or third parties' legitimate interests to process your Personal Information, only if those interests are not overridden by your rights and interests.
You have the right (subject to the conditions and exceptions set out in applicable law): Request access to the personal information we process about you: You may request access to the information we receive from you. You can do this by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will provide you with a copy of the information we process about you. To fulfill your request, we may ask you to verify your identity. We will comply with your request by sending your copy electronically. Request correction of your personal information: if you believe the information we have collected is incorrect or incomplete, you may contact us so that we can update it to ensure the accuracy of your data. You can request that we no longer process your personal data. You may request that we delete your personal information, including when such personal information is no longer needed to achieve the purposes for which it was collected. Wallet addresses created using the Rubicon Wallet app cannot be deleted from the Ethereum blockchain, so we cannot delete this personal information. If at any point you would like Rubicon Wallet to delete your information, you can contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..
Please note that even if you delete your wallet or addresses from the Rubicon Wallet mobile app, remove the Rubicon Wallet mobile apps from your device, or request that your information be deleted, we may still retain some of the information that you have provided to us to maintain Rubicon Wallet or to comply with the laws and regulations to which Rubicon Wallet is subject. If you require supplemental information or objections about how we collect and process your personal information, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..
We are committed to protecting your information in accordance with applicable laws and our data privacy policies. We work to keep your personal information secure during transmission by using encryption protocols and software. We maintain physical, electronic, and procedural security measures in connection with the collection, storage, and disclosure of your personal information. Even with all of these precautions, we cannot completely guarantee against access, disclosure, alteration, or deletion of data as a result of events, including but not limited to hardware or software failure or unauthorized use. Any information you provide to us is done solely at your own risk.
If you choose to use Rubicon Wallet, your use and any privacy disputes are governed by this Notice and our Terms of Use. If you have any privacy concerns about Rubicon Wallet, please contact us with a full description and we will resolve the issue. You also have the right to contact your local data protection authority. We reserve the right to update and revise this Privacy Policy at any time. Sporadically, we review this Privacy Notice to make sure that it is consistent with applicable laws and changes to our business. If we review this Privacy Notice, we will update the “Effective Date” at the top of this page to let you know if it has changed since your last visit, and we will do our best to notify you. Please review this Privacy Notice regularly to be aware of its terms.